Sizing and fit

What size does my dog need?

To find the perfect fit for your dog, we recommend checking out our sizeguide. It includes all the info you need to measure your dog correctly and choose the right size for your dogwear.

If you’re still unsure after measuring, feel free to send me your dog’s measurements — I’d be happy to help you find the best fit! 🐾

Do you make custom sizes?

Yes! Since everything is handmade, we can create custom sizes to perfectly fit your dog. Just reach out before ordering with your dog's measurements.

What if my dog is between sizes?

If your dog is in between sizes, we usually recommend sizing up for comfort, but feel free to contact us with your measurements for tailored advice.

Products and materials

What materials do you use?

All of our products are made using paracord (a lightweight, strong cord originally used in parachutes) and Biothane (a waterproof, vegan leather alternative). Both materials are durable, easy to clean, and ideal for active dogs — especially large breeds.

Are your products waterproof?

Yes! Both paracord and Biothane are waterproof and weather-resistant, making them perfect for all your adventures — rain or sunshine.

Are your collars and harnesses safe for strong pullers?

Definitely. Our products are designed specifically with large and powerful breeds in mind. We use strong, reliable materials and hardware to keep your dog secure and comfortable.

Can I choose my own color combination?

Absolutely! We love custom designs. You can choose your favorite colors when placing your order, or message us for something totally unique.

Do you offer matching sets? (collars, harnesses, anti-tick collars and leashes)

Yes! Most of our products can be ordered as a matching set. You can either order everything as a set, design your own custom set or get in touch for a custom bundle.

Ordering and shipping

How long does it take to ship my order?

Since everything is handmade, production usually takes 5–10 business days to process. Shipping times depend on your location and you'll receive a tracking link once your order is on its way.

Do you ship internationally?

Yes! We offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.

Can I change or cancel my order after placing it?

If you need to make changes or cancel, please contact us as soon as possible. Since each piece is made to order, we can only accommodate changes before production starts.

What are the shipping costs?

Shipping costs depend on your location and order size. They’ll be clearly shown at checkout. We sometimes offer free shipping promotions, keep an eye on our Instagram!

Care and maintenance

How do I clean my dogwear?

Most dirt can be wiped off with a damp cloth. For deeper cleans, gently hand-wash in warm water with mild soap and let it air dry. Avoid machine washing or harsh chemicals.

Will the colors fade overtime?

Our materials are very colorfast, especially Biothane. However, like all textiles, heavy sun exposure or regular saltwater contact may cause slight fading over time. 

Can the hardwear rust or wearout?

We use high-quality metal hardware, including stainless steel or coated zinc. While they're rust-resistant, we recommend drying them off after water adventures and try to avoid contact with salt water to keep them looking their best. 

Custom orders and contact

Can I request a custom design or special size?

Yes! We love working on custom projects. You can design your dogwear on our website or just send us a message with your ideas and measurements, we’ll be happy to create something special for your pup.

How can I contact you if I have any questions?

You can reach us via our contact form, email, or Instagram DMs. We’ll get back to you as quickly as possible (usually within 1–2 business days).

Do you offer gift packaging or handwritten notes?

Yes, we do! Just leave a note at checkout if your order is a gift, and we’ll make it extra special, with gift wrapping and a handwritten card at no extra cost.